Leaders behavior can energize or deflate the entire organization through mood contagion. Positive behaviors will trigger similar behaviors among the team members, shared behaviors unify a team, and bonded groups perform better than fragmented ones. Mood contagion stem from neurobiology . Positive behaviors such as, exhibiting empathy create a chemical connection between a leader and his/her followers’ brains. By managing those interconnections adroitly, leaders can deliver measurable business results. Daniel Goleman asserts that using both emotional and social intelligence will improve leaders’ performance and organization’s performance.
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Social Intelligence and the Biology of Leadership
Contemporary Management 